Effective Date: 14 – 01 – 2026
Website: www.//tubcad.com
This document governs the use of the website tubcad.com and the services provided by FCFD. By accessing or using this website, you agree to the terms outlined below. If you do not agree, please do not use our services.
1. Company Information
Company Name: FCFD
Representative: Dayne CLEMENTINE
Address: 12 B Rue du Safran, 77940 Flagy, France
SIREN: 944 322 338
Website: https://tubcad.com
Email: support@tubcad.com
FCFD operates as an authorized reseller of Autodesk SA products.
2. Authorized Autodesk Reseller Notice
tubcad.com is operated by FCFD, an authorized reseller of Autodesk SA.
All Autodesk software, subscriptions, and services sold or promoted on this website are:
100% genuine and legally sourced
Obtained through official Autodesk distribution channels
Sold in compliance with Autodesk reseller agreements
Autodesk, the Autodesk logo, and all Autodesk product names are trademarks or registered trademarks of Autodesk, Inc.
These trademarks are used solely for reference and identification purposes.
FCFD is an independent reseller and is not Autodesk, Inc.
3. Information We Collect (Privacy Policy)
We may collect the following information:
a) Personal Information
Name
Email address
Phone number
Billing and payment information
Business details
IP address
b) Transaction Data
Products purchased
Order and invoice history
Payment confirmations (no full card numbers stored)
c) Technical Data
Browser and device information
Log files
Cookies and usage analytics
4. How We Use Your Information
Your information is used to:
Process orders and payments
Deliver Autodesk products and services
Provide customer support
Send transactional communications
Improve website performance
Meet legal and regulatory obligations
Marketing communications are optional and can be unsubscribed from at any time.
5. Cookies and Tracking Technologies
We use cookies to:
Enable essential website functionality
Improve user experience
Analyze traffic and usage
You may disable cookies in your browser settings. Some features may not function correctly if cookies are disabled.
6. Payments and Security
Payments are processed via secure third-party payment providers.
We do not store full credit card details.
All transactions are protected using SSL encryption and industry-standard security measures.
7. Data Sharing and Disclosure
We do not sell or rent personal data.
We may share information only with:
Trusted service providers (payment processors, hosting providers)
Autodesk or official partners where required to deliver services
Legal or regulatory authorities when required by law
All third parties are required to safeguard your data.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes
Data is securely deleted when no longer required.
9. User Rights (GDPR Compliance)
If you are located in the EU/EEA, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Requests can be made by emailing support@tubcad.com.
10. Terms of Service – Use of Website
By using tubcad.com, you agree that:
You will not misuse the website or services
You will not attempt unauthorized access
You will not violate applicable laws or third-party rights
We reserve the right to suspend or terminate access for violations.
11. Product Licensing & Usage
All Autodesk products sold are governed by Autodesk’s own license terms and conditions.
FCFD does not grant software licenses directly and is not responsible for Autodesk’s licensing policies, limitations, or product functionality.
12. Refunds and Cancellations
Refunds, cancellations, and license changes are subject to:
Autodesk’s official policies
The specific product or subscription purchased
Please contact support before purchasing if you have questions.
13. Limitation of Liability
To the maximum extent permitted by law:
FCFD shall not be liable for indirect or consequential damages
We do not guarantee uninterrupted or error-free service
Software functionality is governed by Autodesk’s terms
14. Children’s Privacy
This website is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
15. External Links
Our website may contain links to third-party websites.
FCFD is not responsible for their content or privacy practices.
16. Changes to This Policy
We may update this Privacy Policy & Terms of Service at any time.
Changes will be posted on this page with a revised effective date.
17. Contact Information
For any questions regarding this policy, please contact: